Frequently Asked Questions
-
All orders are dispatched within 24 hours of order placement. Once your order is dispatched, we will send you an email and a SMS. The delivery timelines are as follows: Chennai 1-2 days; Bangalore, Delhi, Mumbai, Pune, Mumbai 2-3 days. All other major cities 3-4 days. It is always better to keep an extra day buffer to account delays caused by unforseen circumstances
-
Please find the waybill number/Reference number (12-16 digits) in the shipping confirmation mail and enter the same in the link below.
-
We represent the branches from Chennai. All sweets, karas, podis etc., come freshly made from Sri Krishna sweets and Muralis Market, Chennai
-
Since most of our products are perishable, we do not entertain any refunds or returns unless it is an exceptional case. Please reach out to our chat support within 24 hours of delivery with clear pictures and videos of your complaint. It will be analyzed and resolved by our team within 36-48 hours.